Reservation Form B - FAQs

FREQUENTLY ASKED QUESTIONS For Getaway USA

 

Q: How can I receive the Getaway USA 50 locations?
A: You can order it by clicking Getaway USA link and paying the $12 processing fee.


Q: What should I do after receiving the Getaway USA Voucher?
A: Send in the activation form with a $50 refundable deposit. Then you will receive a letter back with your activation date and phone number to call and book. You must call a minimum of 30 days before you want to travel. You will receive a return call within 1 or 2 business days.

Q: Can I bring children?
A: Yes, but the room will accommodate 2 adults and 2 children only.

Q: What do I have to pay?
A: You have to pay the taxes on the hotel room and the refundable deposit.

Q: Is airfare included?
A: No, you have to provide your own transportation to the chosen destination.

Q: Can I stay extra nights?
A: You can and that is approximately $99 a night.

Q: What is the $50 for?
A: It is a deposit for the hotel.

Q: When will I get the deposit back?
A: After you have completed travel you may send an email to refunds@getawayfaq.com.  The deposit is returned within 30 to 45 days, in the form of a check.  The only time that you do not get it back is if you book and do not check into the hotel or if the certificate has expired. Refunds need to be requested in writing after the hotel stay or at any time during the 1 year period.  A $10 processing fee is deducted from the $50 deposit when refunded.

Q: Will I know what hotel I am going to when I book it?
A: When you book the hotel you will be sent a package with the information on the hotel and where to check in.

Q: How long do I have to use it?
A: You have a year to use it from the date on the activation letter you will be receiving.

Q: What do I do if I don’t know my dates or destination?
A: Just send in your form with your deposit.  When you are ready to reserve your hotel stay, just give us a minimum of 30 days before you want to travel.

 

Q: Where are the hotels located in relation to the destinations offered?
A: The hotels are in the city you choose or in the surrounding area.  We cannot guarantee that the hotels are in city centers.

 

 

 

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Reservation Form B - FAQs

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